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Privacy Policy

Effective and Last Updated: October 21, 2026

1. Who We Are and What This Policy Covers

QwickPe Tech LLP ("QwickPe", "we", "us" or "our") operates qwickpe.com, the QwickPe Android application and related services (together, the "Platform"). The iOS application is not yet publicly available. For personal data processed for our own purposes, QwickPe is the data fiduciary.

This notice explains what personal data we collect, why we use it, who receives it, how long we keep it and the choices available to you. It is written with the Information Technology Act, 2000 and applicable rules in mind and is designed to support the phased requirements of the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 as they come into force.

2. Data We Collect

A. Website forms and communications

  • Contact requests: name, email address, WhatsApp or telephone number, optional message, consent wording version and submission time.
  • Waitlist and feature-update registrations: name where requested, email address, optional phone number, selected feature (such as EMI Options or Qwick Store), marketing consent, consent wording version, subscription status and submission time.
  • Testimonials: name, city, user role, rating, category, story, optional outcome, email address, optional phone/WhatsApp details, publication consent and submission time. Email and phone details are kept in a private moderation record and are not included in the public testimonial record.
  • Privacy requests: name, account email, optional mobile number, request type and scope, verification and processing status, optional reason, correspondence and completion records.
  • Career applications: name, email, phone, location, role applied for, experience and work preference, professional-profile/portfolio/résumé links, cover letter, consent record, recruitment status and related correspondence. We request links rather than direct résumé uploads to reduce unnecessary document storage.
  • Certificates: recipient name, optional private delivery email, certificate type, programme or award title, public statement, issue/expiry dates, status, issuer audit data, certificate ID and verification fingerprint. Public verification returns only the certificate details intended to appear on the issued record; the delivery email and internal admin history remain private.

B. Platform and transaction data

When you use the Android application, we may process your account identifier, name, verified email address or mobile number, profile and role selection (Buyer, Cardholder or both), authentication and account-security events, consent records, notification preferences and support history.

For card-offer and shopping features, we may process the selected bank, card network or card variant, masked identifiers or last digits where needed, participating marketplace, product or cart details, displayed price, applicable offer, delivery estimate, deal acceptance and expiry times, Merchant order reference and Buyer/Cardholder transaction status. The app may open supported marketplace content in an in-app browser or redirect you to a third party. Marketplace credentials and checkout information remain subject to that third party's service.

For wallet, earning and payout features, we may process ledger entries, reward or commission amount, locked/unlocked or pending status, bank-account holder name, bank name, masked account number, IFSC or another payout identifier, payout reference, failed or completed status and related tax or verification information. A balance shown in QwickPe is a Platform ledger and is not a bank deposit or stored-value account unless a separately identified authorised provider expressly says otherwise.

We may also process order evidence, delivery or return evidence, communications, referrals and reward events, dispute records, and information you voluntarily submit to support or fraud review.

Do not send us a full card number, CVV, PIN, OTP, UPI PIN, banking password or marketplace password. QwickPe does not need these credentials. A regulated payment or identity-verification provider may separately request information under its own notice where legally required.

C. Device, security and usage data

Our app, hosting and security providers may process IP address, browser type, device model, operating system and app version, language, time zone, push-notification token, installation or session identifier, approximate location derived from IP, timestamps, screens or pages used, referring source, diagnostic, crash, performance and security logs. We use this information to operate, secure and improve the Platform—not to obtain unrelated content from your device.

Depending on the feature you choose, the app may request notification permission, foreground approximate/precise location for a Merchant page's user-invoked location function, or use an operating-system picker/share sheet for an evidence, invoice or statement file. Permission prompts must explain the purpose at the point of use. You may deny or later revoke optional permissions in device settings, though the related feature may not work. The current Android build removes microphone and broad external-storage permissions and does not request contact-list, SMS, call-log or background-location access. A future materially different permission requires an updated in-context explanation and the permission or consent required by law and app-store rules.

D. Privacy choices and third-party content

We store a dated record of your cookie choices, policy version and allowed categories in your browser's local storage. Google Maps remains blocked until you allow external content. Details appear in our Cookie Policy.

E. Information from other sources

We may receive transaction status, refund, payout, identity-verification or fraud signals from a Merchant, bank, card issuer, payment/payout provider, verification provider or another user involved in the same deal. We may combine it with your Platform record only for the purposes described in this Policy.

3. Why We Use Personal Data

  • to provide a feature, respond to an enquiry or perform a service you request;
  • to create, authenticate and protect an account, provide the selected Buyer or Cardholder experience and remember your settings;
  • to operate the iOS, EMI Options, Qwick Store or other feature-update lists and send closely related product communications where you expressly opt in;
  • to verify, moderate and, with permission, publish genuine testimonials;
  • to assess career applications, communicate about recruitment, administer interviews and maintain a limited hiring record;
  • to issue, deliver, display, verify, expire, revoke and audit QwickPe certificates or credentials;
  • to discover and match eligible offers, administer accepted deals, display status and history, support returns and disputes, calculate or reverse rewards, and arrange permitted payouts through service partners;
  • to send service, security, deal-expiry, payout and support notifications you request or that are necessary to operate the account;
  • to secure the Platform, prevent abuse and fraud, diagnose failures and maintain records;
  • to comply with law, enforce our terms and establish or defend legal claims; and
  • to measure site use only when you allow Analytics.

Where processing relies on consent, your action must be free, specific, informed and unambiguous. You may withdraw that consent as easily as you gave it, although withdrawal does not affect processing already lawfully completed or records we must retain by law.

4. When We Share Data

We do not sell personal data. We disclose only what is reasonably necessary to:

  • Infrastructure providers: Google Firebase/Google Cloud for database, authentication, hosting and application functions; Cloudflare for optional static hosting, content delivery and website-security services; and email-delivery and operational providers used to respond to or notify you.
  • App operations: authentication, push-notification, crash-reporting, analytics and customer-support providers used in the installed build. The Google Play Data safety section for the current Android release should be read together with this Policy.
  • Optional providers: Google Analytics and Google Maps only after the relevant consent choice.
  • Payment and verification partners: banks, RBI-authorised payment providers, fraud-prevention or verification providers where needed for a requested transaction. Their own privacy notices may also apply.
  • Marketplaces and merchants: information you direct us to send, or transaction references needed to open, place, verify, cancel or return an order. A marketplace may independently collect information when you use its app, site or checkout.
  • Other users: only the minimum deal information required to fulfil a match. We do not intentionally show one user another user's full contact, card, bank or authentication details.
  • Professional advisers and authorities: auditors, lawyers, insurers, courts, regulators or law enforcement where authorised or required by law.
  • Business transfers: a successor involved in a merger, restructuring or transfer, subject to confidentiality and applicable notice requirements.

5. Retention

  • Contact requests are normally deleted or anonymised within 24 months after the request is closed.
  • Waitlist and feature-update registration data is kept until you unsubscribe or for up to 24 months after the last meaningful interaction, whichever occurs first, unless a suppression record is needed to honour your opt-out.
  • Rejected testimonial submissions and private verification details are normally removed within 24 months after moderation. A published story remains visible until permission is withdrawn or it is no longer relevant.
  • Unsuccessful career applications are normally deleted or anonymised within 12 months after the role closes, unless you agree to a longer talent-pool period or a legal claim requires limited retention. Hired-candidate records move to the applicable personnel record and retention schedule.
  • Active certificate public records are retained for as long as verification is reasonably required. Revoked or expired records may remain in a minimised verification register to prevent a withdrawn certificate from later being presented as valid. Private delivery contact details should be removed when delivery/support needs end.
  • Cookie-choice records are stored on your device for up to 12 months. Server-side form consent records may be retained for up to three years after withdrawal or expiry to demonstrate the choice made.
  • Transaction, tax, accounting, fraud and dispute records are kept for the period required by applicable law or an active claim. That period may extend after account closure.
  • Account data is kept while the account is active and then deleted, anonymised or restricted after a verified closure request, except for records needed for an open deal, payout, return, dispute, fraud/security purpose or legal retention obligation.
  • Push tokens and device-session records are removed or made inactive when they are no longer required to deliver or secure the service.

We may keep de-identified information that can no longer reasonably identify you.

6. Security and Incident Response

We use access controls, role-limited administration, transport encryption, masked identifiers, database security rules, logging, environment separation and vendor controls appropriate to the nature of the data. Access to private form, account and transaction records is limited to authorised personnel or processors with a business need. No online service can promise absolute security. If a personal-data breach requires notice under applicable law, we will notify the competent authority and affected individuals in the required manner.

7. Your Choices and Rights

  • Access, correction and erasure: ask for a summary of personal data, correction of inaccurate data or erasure where retention is not required.
  • Account deletion: use the in-app account control where available or our public account and data deletion page. We verify ownership before destructive action. Uninstalling the app alone does not delete an account.
  • Withdraw consent: change analytics or external-content permission through the permanent Privacy choices control; withdraw testimonial publication or other consent by contacting us.
  • Email preferences: use our unsubscribe page. Essential service, security or legally required messages may still be sent.
  • Grievance: raise a concern with our Grievance Officer and, where applicable, use the statutory complaint route after allowing us a reasonable opportunity to respond.
  • Nomination: where the applicable DPDP provisions are in force, nominate another individual to exercise your rights in the event of death or incapacity.

We may need enough information to verify your identity before completing a request. We will not charge for ordinary requests unless permitted by law.

8. Account Deletion Process

After receiving a deletion request, we may ask you to confirm control of the registered email address or mobile number. We may delay final deletion while a deal, return, payout, chargeback, complaint or legal hold is open. Once the request is verified and eligible for completion, we close access and delete or irreversibly anonymise data that is no longer required. Where we must retain a limited record, we restrict it from ordinary product use and keep it only for the applicable legal, fraud, accounting or dispute purpose.

Deletion from active systems may not immediately remove encrypted disaster-recovery copies. Backup data remains protected, is not restored for ordinary use and is overwritten on the normal backup cycle, unless law requires a longer hold.

9. Children

The Platform is intended only for people aged 18 or older. We do not knowingly offer financial or transaction features to children or seek their data. If you believe a child has submitted personal data, contact us so we can investigate and delete it where appropriate.

10. International Processing and Third-Party Services

Some providers may process data outside your state or outside India, subject to applicable transfer restrictions and contractual safeguards. External marketplace, bank, social-media and map services operate under their own privacy notices. Following a link does not make QwickPe responsible for that service's practices.

11. Automated Tools, Eligibility and Fairness

QwickPe may use rule-based checks to identify offer eligibility, suspicious activity, duplicate accounts or transaction risk. These checks can be incomplete or wrong and do not guarantee an issuer or Merchant decision. Where a significant restriction results from an automated flag, you may contact support and provide relevant context for human review, subject to security and legal limits.

12. App-Store Disclosures and Software Changes

The permissions, software development kits and data practices in each released build must match its Google Play Data safety disclosure and, when iOS launches, its Apple App Privacy disclosure. If a new build introduces a materially different data purpose or sensitive permission, we will update the relevant disclosure and provide notice or obtain consent before that use where required.

13. Grievance Officer and Privacy Contact

For questions, consent withdrawal, data-rights requests or complaints, contact:

Name: Abhijeet Singh

Phone / WhatsApp: +91 91960 25102  ·  Chat on WhatsApp

Privacy email: support@qwickpe.com (use the subject “Privacy request”)

Address: QwickPe Tech LLP, Araji No. 499, Pisaur, Shivpur, Varanasi, Uttar Pradesh 221003, India

Response target: acknowledgement within 48 hours and a substantive response within 30 days, subject to the nature of the request and any shorter statutory period.

14. Policy Updates

We may update this notice when our practices or legal obligations change. We will post the revised date and provide a prominent or direct notice where a change materially affects you. If fresh consent is required, we will ask for it; we will not treat silence as consent.

15. Detailed App Data Inventory

The exact fields depend on the feature used. The following inventory is intended to be comprehensive, not a statement that every field is collected from every user.

A. Identity, profile and consent

  • mobile number, name, email address, age, gender, selected role, onboarding status and account identifiers;
  • OTP verification state and hashed authentication values; QwickPe is designed not to retain a live OTP in readable form;
  • acceptance status, policy/notice version, acceptance time, marketing choices, notification choices and withdrawal/objection records;
  • account status, suspension information, support history and account-deletion workflow records.

B. Cards, bank details and payment references

  • card bank/network/category, permitted card metadata, BIN-range or partial card digits and last four digits used for offer matching; never intentionally the CVV, PIN or complete card number in QwickPe application databases;
  • beneficiary name, account reference and bank/IFSC information supplied for an earning withdrawal, together with verification and payout status;
  • Payment Partner order/payment identifiers, amount, currency, payment method, captured/failed/reconciliation status, provider reference, gateway charge, taxes, failure reason and idempotency record;
  • transaction PIN in protected/hashed form, authorisation expiry, withdrawal request reference and approval/payout audit information.

C. Deal, order and wallet records

  • Buyer/Cardholder identifiers; product name, image, link, price and Merchant; eligible bank/card; quoted discount, cashback, saving, earning, platform share and charges;
  • Merchant order identifier, redacted card summary, delivery/return/refund dates and statuses, screenshots or evidence, lifecycle timestamps, reconciliation findings, dispute reasons and admin resolution;
  • Wallet ledger balances and states (locked, unlocked, uncleared, pending withdrawal and test), transaction descriptions, settlement invoice profile, invoice number and tax-working fields;
  • PRO Plan purchase, payment receipt, plan type, quota granted/remaining, qualifying Deal use, referral attribution, reward/discount state and leaderboard adjustment.

D. Device, authentication and security

  • installation/device identifier or hashed device fingerprint, device model/name, platform, operating-system and app versions, build, locale, time zone, IP address, user-agent, login count and timestamps;
  • session identifier/version, issue, last-seen, expiry, revocation and purge times; failed OTP/PIN attempts, throttling and block state;
  • FCM/push token, push permission state, notification preferences, delivery/open status, crash, diagnostic, integrity and fraud signals;
  • biometric authentication result supplied by the operating system. QwickPe does not receive the fingerprint or face template held by your device.

E. Content and communications

  • in-app search queries, product-interest journey and milestones, help/chatbot selections, feedback description and optional device context;
  • support emails/messages, call or WhatsApp metadata supplied in a request, complaint category, reference, evidence, resolution and satisfaction feedback;
  • testimonial name, rating, text, role, product/Merchant context, publication consent, moderation edits and social-sharing record;
  • emails, SMS, WhatsApp and push campaign delivery state, preference, bounce/failure and interaction information where the provider supplies it.

16. Device Permissions and In-App Merchant Browser

  • Notifications: used for security, Deal, order, payment, Wallet, refund, support and—if allowed—promotion updates. Denial does not remove your responsibility to check time-sensitive Deal or Merchant deadlines.
  • Foreground location: the Android app declares approximate and precise location permissions so an independent Merchant page opened inside the app can respond when you expressly choose its “use current location” function. QwickPe passes the permission result to that page and is designed not to read, store or send the coordinates to QwickPe servers for this flow. Background location is not requested.
  • Biometrics: used as an optional local unlock/confirmation control through Android or iOS. The device performs matching.
  • Files, camera or sharing: where a screen lets you generate, download, select, print or share an invoice/statement/evidence file, the operating system's picker or share sheet may be used. The app manifest expressly removes microphone and broad external-storage permissions from the Android build.

The in-app Merchant browser can process the current Merchant URL, visible product/offer/order text, price, cart/checkout state and order/refund identifiers needed to perform the function you initiated. A browsing session may remain device-memory-only until you confirm a purchase, but a confirmed or support-relevant event may be sent to QwickPe to create or evidence the Deal. Merchant login cookies and content remain subject to the Merchant's own privacy policy.

17. Sources of Personal Data

We obtain data directly from you; from the app/device and website browser; from the other matched Deal participant to the extent necessary to operate the transaction; from Merchants and publicly available offer/product pages; from Payment Partners, banks or payout providers; from Firebase/Google, Cloudflare, messaging and diagnostics providers; from referral links; and from fraud-prevention, security or lawful public-authority sources. We do not treat information as freely usable merely because it is publicly visible.

18. Processing Grounds and Consent Controls

We process data only for a lawful purpose. Depending on the activity and the law then in force, processing may be based on your specific consent; action requested by you to create or perform a service; voluntary provision for a specified purpose; compliance with law or court/government requirements; prevention/detection/investigation of offences and security incidents; protection of legal claims; or another recognised legitimate use.

Consent for optional analytics, external content, testimonial publication and marketing is separate from access to ordinary content. Consent is not valid for an unrelated purpose merely because you accepted the Terms. Withdrawing consent stops future consent-based processing after a reasonable implementation period, but does not invalidate processing already lawfully completed or records still required for a Deal, refund, fraud, accounting, complaint or legal obligation.

India's Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 have phased commencement dates. We intend this Policy and our controls to support the applicable provisions as they take effect; references to a future right or process do not misstate a provision as already enforceable before its notified commencement.

19. Processor and Recipient Detail

Recipient categoryTypical informationPurpose
Cloud/database and application providersAccount, form, Deal, content, logs and identifiersHosting, storage, authentication, functions, configuration, security and delivery
Payment and payout providersAmount, contact/account reference, provider IDs, payment method and statusAuthorisation, collection, reconciliation, refund, payout and fraud handling
OTP, SMS, email, WhatsApp and push providersContact destination, template variables, token and delivery statusAuthentication, service notices, support and consented marketing
Analytics/crash/diagnostic providersPseudonymous installation, device, event, crash and performance dataReliability, security and product measurement; website Analytics is consent-controlled
Merchant/marketplace and matched participantMinimum order/Deal, fulfilment and redacted transaction contextComplete, verify, cancel, return, refund or dispute the Deal
Professional advisers, auditors and authoritiesRelevant account, transaction, complaint or evidence recordLegal compliance, audit, claims, investigation and rights protection

Processors receive contractual/instructional limits appropriate to their role. Some recipients independently determine processing under their own notices—for example a Merchant, card issuer, bank, Google Maps or Payment Partner. We do not sell personal data or share it for another party's unrelated behavioural advertising.

Providers reflected in the current technology stack may include Google Firebase/Cloud (authentication, push messaging, Remote Config, analytics, crash diagnostics, database and functions), Cloudflare (delivery and Turnstile security), Razorpay (supported payment processing), Meta/WhatsApp and SMS providers (OTP/service templates), Brevo/SMTP providers (email delivery), and Google Analytics for the website only after consent. Google Gemini may be used for minimised product/offer-text assistance where enabled; credentials and unrelated personal data should not be included in that input. Provider availability and exact subprocessor may change, but the purpose and data-minimisation limits in this Policy continue to apply.

20. Detailed Retention Schedule

RecordNormal operational periodReason / end point
Active account and profileWhile the account is activeService delivery; then deletion/anonymisation subject to retained categories below
Authentication sessionNormally up to 30 days active, with bounded security history after expiryAuthentication and account security; current implementation schedules history purge approximately 90 days after session expiry
Push notification/inbox recordTypically about 30 days; delivery diagnostics may last about 90 daysDelivery, troubleshooting and unread/open status
Uncompleted product-interest journeyTypically up to 180 daysContinuity/follow-up, then automatic expiry
Payment attempt / reconciliation working recordTypically up to 180 days unless linked to a completed financial record or disputePrevent duplicate charges and reconcile provider outcomes
Completed Deal, Wallet, invoice, payout and tax recordFor the applicable accounting, tax, limitation, audit and fraud periodFinancial integrity, legal claims and statutory records; not erased merely because a display history is hidden
Open complaint, return, refund or chargebackUntil final resolution plus the applicable claim/audit periodResolve the matter and establish the outcome
Referral and device anti-abuse recordFor the reasonable fraud/audit period, minimised or hashed where practicablePrevent deletion/re-registration abuse and duplicate reward claims
Website forms and consent evidenceService need plus a reasonable evidence period; consent evidence may be kept up to three years after withdrawal/expiryRespond to request and demonstrate the choice
Career applicationRecruitment process plus normally up to 12 months after role closureAssess, communicate and defend the hiring process; longer talent-pool use requires a suitable notice or permission
Certificate verification recordWhile active and, in minimised form, while authenticity or revocation may reasonably need verificationConfirm issuance and prevent revoked, expired or altered credentials from being misrepresented
Cookie preferenceUp to 12 months on the deviceRemember your categories; clearing site storage removes it

These are categories and normal periods, not an instruction to retain every record for the maximum. Backups may age out on a separate protected cycle and are not returned to ordinary use. A legal hold, regulator request, unresolved fraud or litigation may extend a relevant record; we limit access and delete/anonymise it when the hold ends.

21. Rights Request Verification and Response

You may ask for access/summary, correction/completion/update, erasure, withdrawal of consent, communication preferences, grievance resolution and nomination where a statutory nomination right applies. Send the request from the registered channel where possible and identify the account and requested action. We may use OTP, registered email/mobile confirmation or proportionate supporting information; never send a full card number, CVV, PIN, password or OTP to support.

We may refuse or narrow a request that is unverified, manifestly abusive, seeks another person's data, would undermine security/fraud controls, conflicts with law or would delete a record still needed for an open transaction or legal obligation. We will explain the basis where law permits and provide the escalation route. Authorised agents must establish identity and authority.

22. Security and Personal Data Breach Response

Controls include HTTPS/TLS, protected session storage, OTP hashing and attempt limits, role-based admin access, database rules, least-privilege practices, environment-secret separation, provider webhooks/signatures, idempotency, audit trails, device/session revocation, monitoring and backup/recovery measures appropriate to risk. No internet service can promise absolute security.

We assess suspected incidents, contain exposure, preserve evidence, reset/revoke affected credentials, coordinate with processors and notify CERT-In, other authorities and affected individuals when and within the time required by applicable law. A notice may be phased as facts become reliable. Users should report suspected compromise to legal@qwickpe.com and avoid including secrets.

23. Children and Age Assurance

The Platform is for persons aged 18 or older and is not directed to children. Age entered at onboarding, contractual capacity and payment/card restrictions support this rule. We do not knowingly undertake behavioural monitoring or targeted advertising directed at children through QwickPe. If you believe a minor created an account, contact us with enough information to locate it; we may restrict access, verify age/guardianship proportionately and delete data not lawfully required.

24. Data Accuracy, Fairness and Non-Discrimination

You can update supported profile fields and should keep payout, contact and delivery information accurate. We may correct data using reliable provider or Merchant confirmation and keep an audit trail where a financial record changes. Fraud and eligibility controls consider transaction/device/account signals and are not intended to discriminate on religion, caste, ethnicity, disability, political belief or another protected ground. Age and location may be used only where relevant to legal/service eligibility.

25. Policy Relationship and Contact

This Policy should be read with the Cookie Policy, Account & Data Deletion Policy, Terms of Service, Payments & Wallet Policy and Grievance Redressal Policy. A short in-context notice may provide feature-specific detail; it supplements this Policy and cannot silently authorise an unrelated use.

Check out our other policies

Terms of Service Cancellation & Refund Policy Payments & Wallet Policy PRO & Referral Terms Grievance Policy Cookie Policy

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QwickPe Tech LLP
Araji No. 499, Pisaur, Shivpur,
Varanasi, Uttar Pradesh 221003, India
Disclaimer: QwickPe is a technology marketplace available on Android; iOS and some features remain in development. QwickPe is not a bank, NBFC, lender, product seller, or merchant of record. Payment or fund-hold features, where available, are provided through appropriately authorised partners and remain subject to their terms. Marketplace, issuer, and card-network terms apply. Third-party names and logos belong to their owners; no endorsement is implied.

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